Managed IT Support
Keeping your IT infrastructure in good shape is a critical part of keeping your business running smoothly. But maintaining the staff to tackle this crucial responsibility can be expensive and distract key team members from focusing on other activities that drive your bottom line.
By outsourcing the monitoring and management of your network, security, storage and IT support to The Logic Group, you’ll eliminate the overhead of a fully-staffed, internal IT department while gaining the benefits of our broad base of knowledge, solid expertise and in-depth resources.
Plus, our managed services packages allow you to take a proactive approach to problem solving. They let you protect your IT investment, lower risk and make the most of your resources.
Our approach focuses on your organization’s unique infrastructure needs by first assessing how individual components within your network are performing. Then we identify and address any potential issues before they become problems that could result in security breaches or costly downtime.
Our Managed IT Services
:: Network Services
When you outsource your network monitoring to The Logic Group we’ll take responsibility for keeping your network running smoothly. Our experts will continuously assess and manage your network, solving problems before they affect your business.
:: Network Managed Services
In addition to remotely monitoring and managing your network systems, we can help make operating system updates, provide bug fixes and patches, and even upgrade computer and server hardware.
:: Link-State Monitoring
Our certified network experts can monitor your infrastructure 24 hours a day, 365 days a year to rapidly detect, diagnose and resolve any issues that might threaten your network or impair its performance. We continuously monitor connectivity and begin troubleshooting problems immediately.
:: Incident Escalation & Online Reports
We use state-of-the-art monitoring and detection equipment to escalate disruptive events immediately. For each monitored device, we can provide comprehensive statistics on availability and status. And we provide detailed incident reporting that includes time and date stamp and other essential information.
If you are looking for a smart, friendly and accessible IT and network services provider, contact us today. We’re here to help make your business more productive, more efficient and more successful.